How to Claim Flight Compensation: A Step-by-Step Guide
Published 01.01.23 by

Have you ever experienced a flight delay or cancellation and felt frustrated and stressed about the situation? If so, you're not alone. While it's certainly an inconvenience, it's important to know that you may be entitled to flight compensation from the airline.

Am I Eligible for Flight Compensation?

Before you begin the process of claiming flight compensation, it's important to determine whether you are eligible. According to EU air passenger rights, you may be entitled to compensation if:

  • Your flight is within the EU and is operated by an EU or non-EU airline
  • Your flight arrives in the EU from outside the EU and is operated by an EU airline
  • Your flight departs from the EU to a non-EU country and is operated by an EU or non-EU airline
  • You have not already received benefits (compensation, re-routing, assistance from the airline) for flight-related problems under the relevant law of a non-EU country

It's worth noting that EU air passenger rights do not apply to flights from the UK to the EU if your flight was operated by a UK carrier or another non-EU carrier, unless your flight was operated by an EU carrier. In that case, EU rules will continue to apply unless you have already received compensation or benefits under UK law.

How Much Compensation am I Entitled To?

The amount of compensation you are entitled to depends on the distance of your flight and the length of the delay. According to EU air passenger rights, you may be entitled to the following amounts:

  • For flights of 1,500 kilometers or less, you may be entitled to compensation of €250 ($290) for a delay of 3 hours or more
  • For flights within the EU of more than 1,500 kilometers, and all other flights between 1,500 and 3,500 kilometers, you may be entitled to compensation of €400 ($470) for a delay of 3 hours or more
  • For all other flights, you may be entitled to compensation of €600 ($700) for a delay of 4 hours or more

It's important to note that these amounts may be reduced by 50% if the airline can demonstrate that the delay was caused by “extraordinary circumstances” that could not have been avoided, such as adverse weather conditions or a security threat.

How Far Back Can I Claim Compensation?

One question that often comes up when it comes to claiming flight compensation is "how far back can I claim?" In general, you have up to 6 years to claim compensation for a flight delay or cancellation that occurred within the EU. This time period is known as the "limitation period" and it begins on the date of the flight.

It's important to note that the limitation period may vary depending on the specific circumstances of your case. For example, if you are claiming compensation for a flight that was delayed or cancelled due to extraordinary circumstances, the limitation period may be extended. In these cases, it's a good idea to seek legal advice to determine the specific time frame for making a claim.

How Do I Claim Flight Compensation?

If you've determined that you are eligible for flight compensation and have calculated the amount you are entitled to, it's time to start the process of claiming it.

How to Avoid Flight Delays or Cancellations

While you can't always avoid flight delays or cancellations, there are steps you can take to minimize the risk. Here are a few tips to consider:

  1. Choose a reliable airline: Research the track record of different airlines when booking a flight. Some airlines have a better record for on-time arrivals and fewer flight delays or cancellations.

  2. Book a non-stop flight: Connecting flights increase the risk of delays or cancellations. By booking a non-stop flight, you can minimize the risk of experiencing problems.

  3. Allow extra time: Allow extra time when booking a flight, particularly if you are traveling during peak periods or to a location with known weather-related issues. This can help reduce the stress of potential delays or cancellations.

  4. Check the status of your flight: Keep track of your flight status and be prepared to adjust your plans if necessary. Many airlines provide alerts for flight delays or cancellations, so be sure to sign up for these notifications.


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